678bet FAQ — Deposit and Withdrawal Questions Answered

Yes, withdrawals on 678bet are available 7 days a week, 24 hours a day — there is no extra delay at night or on holidays. A withdrawal request normally takes 30 minutes to 3 hours to process. However, a slight delay may occur during periods of high network load or scheduled mobile banking maintenance.

Yes, 678bet always sends withdrawals to a mobile wallet registered in the player's own name. Whether you use bKash, Nagad, Rocket, or Upay, the name on the wallet must match the name on your account. Sending money to a wallet registered under someone else's name is not accepted for security reasons.

A withdrawal from 678bet to bKash is usually completed within 30 minutes to 3 hours. The same timeframe applies to Nagad, Rocket, and Upay. Your first withdrawal may take a little longer due to account verification — so it is a good idea to complete verification in advance.

If your withdrawal is pending, wait 3 hours first. If it still has not arrived, contact 678bet live chat — providing your reference number or the time of the transaction will help resolve it faster. Requests are sometimes held due to a name mismatch on the mobile wallet or an unverified account.

The minimum withdrawal amount on 678bet is ৳800. Requests below this amount will not be processed. This limit applies equally across bKash, Nagad, Rocket, and Upay. Submit a withdrawal request only once the required amount is available.

678bet's welcome bonus is a 150% first deposit bonus, up to ৳5,000. To withdraw bonus funds, you must wager the bonus amount 10 times. For example: deposit ৳1,000 and receive a ৳1,500 bonus — to withdraw that ৳1,500 you need to complete ৳15,000 in total wagering. Read the Terms and Conditions page for full details.

If your verification is rejected, you will be notified of the reason by email. Common issues include: blurry or cropped images, expired documents, or a name that does not match your account. Resubmit with clear and complete documents. If you are unsure about the problem, contact 678bet live chat for guidance.

Account verification is primarily for your protection. It confirms that the account is being used by its real owner, prevents fraud and unauthorised access, and ensures funds reach the right person. Only users aged 21 or above may open an account on 678bet.

678bet typically requests documents before your first large withdrawal or when unusual activity is detected on an account. In some cases, verification may be required shortly after registration. Completing verification in advance avoids delays when you withdraw.

678bet generally accepts the following documents:

• National ID card (NID)
• Passport
• Driving licence

Document photos must be clear and complete. A utility bill or bank statement may also be required for address verification. All details must match the name on your account.

Once documents are submitted correctly, the 678bet team reviews them promptly. The process is normally completed within a business day, but submitting accurate and clear documents is essential for a smooth review. You can ask about your verification status via live chat.

No. Each person is allowed only one account on 678bet, and it must be used only by the registered individual. Opening multiple accounts or using someone else's account is against the rules. Every player is responsible for following the responsible gaming guidelines.

On Android, open 678bet in Chrome, tap the menu (three dots) and select "Add to Home screen". On iPhone, open 678bet in Safari, tap the share icon, then select "Add to Home Screen". This lets you launch the site directly, like an app.

First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy → Clear browsing data, then reload the page. If your internet connection is slow, try switching between Wi-Fi and mobile data. If the problem continues, contact 678bet support.

678bet has both Android (APK) and iOS versions, available through official channels. Avoid downloading from third-party sources as they carry security risks. Visit the 678bet app page for full details.

678bet works equally well on modern Android and iOS smartphones, tablets, and desktop or laptop computers. It can be run on any up-to-date browser such as Chrome, Firefox, Safari, or Edge. Some games or features may not work correctly on older Android versions (below Android 6).

Yes, the 678bet website is fully optimised for mobile browsers. Even without the app, all features including slots, live casino, and cricket betting are available in the browser. Just make sure your browser is up to date and JavaScript is enabled.

On the 678bet login page, click the "Forgot password?" link and enter your registered email or mobile number — an OTP will be sent to you. Use the OTP to set a new password. If you have trouble with the process, contact support directly from the 678bet login page.

678bet currently supports deposits via four mobile banking methods: bKash, Nagad, Rocket, and Upay. These are the most widely used mobile payment services in Bangladesh, so deposits can be made easily from any smartphone.

The minimum deposit to play slots or any game on 678bet is ৳500 — the same for all methods. Once this amount is deposited, funds are added to your account and you can start playing. Visit the 678bet slots page to explore the available slot games.

678bet does not charge any processing fee on deposits. However, bKash, Nagad, Rocket, or Upay may apply their own charges on the amount sent, in accordance with their individual policies. It is worth checking your mobile wallet's fee policy before making a deposit.

First, check the transaction history in your mobile wallet and save the reference number or screenshot of the successful payment. Then contact 678bet live chat with that information. Deposits are normally credited within a few minutes, but funds sent to the wrong number may be difficult to recover.

On your first deposit, 678bet's welcome bonus — a 150% bonus up to ৳5,000 — should be credited automatically. Example: deposit ৳6,800 and receive a ৳5,000 bonus, giving a total balance of ৳11,800 — however, withdrawing the bonus requires ৳50,000 in wagering. If you do not receive the bonus, contact live chat.

To deposit with Nagad, go to the cashier section on 678bet, select Nagad, send the payment to the designated number, and enter the transaction ID on the site. The process is the same for bKash and Upay. The minimum amount is ৳500 for all methods. If you want to place cricket bets, go to the 678bet cricket betting page after depositing.